Hi, our trip to dubai was awesome ...all d arrangements were really gud thanks for makin r trip memorable thank u.
Dear Akansha and Neha, Thank you for organizing our wonderful Sri Lankan holiday. Our travel and transfers were seamless, the transport was luxurious, the hotels were exactly what we were looking for, and the overall cost was very reasonable. We didn't have to worry about any administrative details and thoroughly enjoyed our break. Also wanted to compliment your Sri Lankan travel partner Aitken Spence for being very flexible and willing to accommodate our requests. e.g. On the second day, originally we only had a short turtle hatchery visit planned, but the day before, we discussed with the driver on expanding it to a day visit to Galle and seeing some of the sights along the way. They were very understanding, and for a reasonable amount, we had a full day of touring the local sights. Our driver/ guide, Suddah, was very knowledgeable in both pointing out the sights and planning our day's schedule along the way so that we could fit in maximum experiences in a short period of time. Both our hotels stays were very comfortable. In both, our baby cot requests were met. Taj Bentota is a lovely property and we got a room upgrade on arrival which made our trip even more special! Check ins and outs, as well as other administrative work was smooth. Sri Lankan Airlines was adequate. While it was not in the luxury category as the rest of our holiday, it was timely and had good entertainment choice. Overall, this was our first experience with TUI, and it was a stellar beginning. I am already looking forward to planning our next holiday with TUI! Suggestion for TUI: The only suggestion I have is that in your Sri Lanka introduction write-up, you can include the fact that it is better to carry USD/ GBP/ Euros for easy currency conversion to LKR. The Banks and airport currency counters don't accept INR. While local money changers do convert INR to LKR, the exchange rate is not as good as the airport changers. We were carrying both USD and INR so did not face a problem, but it would be a good fact to know in advance. Thank you once again. PS: W are planning a family reunion (17 pax) in Mussoorie in June '16. Should I send a note to you two for the same or is it someone else that works on domestic sectors? Cheers, Rupesh
Dear Arun, We came back yesterday after our memorable and enjoyable trip from Thailand. The trip was well organised and our needs were taken care well. The partners at Thailand were good and the food and stay arrangements were good. We enjoyed our trip and wish to place on record our deep appreciation to the company and in particular to you Mr Arun for the great service you provided. Thanks and regards
Dear Sandeep and Ishani, Please treat this email as a heartfelt gratitude to the immaculate and attention to details planning done from your end for our Holiday to Manali. Not only the execution and planning was perfect but I must appreciate the Polite yet Smart Attitude that Mr Sandeep kept whilst the pre trip communications. Ms Ishani is Truly the right leader chosen for the team since the response time , Monitoring and co-ordination was ensured to be in place and she was Polite and Generous enough to give me a Briefing call and explain the flow of the tour. She also ensured smallest of things being discussed wherein she did tell us what all to carry , where to shop and what to shop , check if Me n My wife have boarded the bus , if I like the room , and a lot of other things. Mr Sandeep ensured that the hotel and ground handler was informed well in advance to take special care of us. We clearly could feel a difference in the attitude and services rendered to us than it was done to others. The property was wonderful and the tours were arranged well( agin credit goes to you guys). I belong to the same industry and hence I understand that Whilst you need to be humble with your client , alongside the tour cannot be left at the disposal of the service provider, He has to be communicated continuously to ensure all is in place..and that was exactly what Ms Ishani and Mr Sandeep did. You guys are definitely an asset to your company and its great to see that You are truly living up to the name of TUI and making it even a better Service Infused unit. Keep Rocking. Regards
Amazing Wedding Planned. Planning a wedding is like taking a blank canvas and creating art on it.
Dear Mohnish, Thank you so much for arranging our Singapore trip from 23-30 June. My family and I would like to thank you for taking care of all minute details and moreover the follow up which you did while we were in Singapore. Thanks for being so patient and answering & resolving all my queries which I raised to you on whatsapp, even at odd/ after office hours (apologies for bothering you so much after office hours). I never believed that a travel company can be so spontaneous. You are an amazing employee of TUI. Seeing you as a face of TUI, I look forward to taking more travels from you. You made our trip... A BIG THANKS TO YOU. Thanks & Regards, Reena Chopra PwC | CEO Office
TUI team just wonderful, I have travelled two years back to back through tour organised by them and my experience is very good
Dear Nidhi, Thanks for all your arrangement. Our tour was fantastic, all the 32 members enjoyed the trip. Our tour manager Mr Houshang was also very co-operative. In just 11 days all the 33 members (including tour manager Mr Houshang) became one family and formed whatsapp group as well. Thanks once again to all of your team members for such an amazing Europe package. Regards, Dhanendra Goyal GM (Sales & Marketing) JSW Centre - BKC, Mumbai
The last one month of preparation and last week of the offsite was extremely crucial for our project and I would like to thank and congratulate both of Humesh and Vikas for such an amazing work in helping us put up a fantastic offsite. Meticulous planning, flawless execution and 24x7 support at all time, I have never worked with a partner that has been so efficient and so involved and hands on at all times during the project. It was extremely gratifying to work with both of them as a team and we look forward to partner for many more projects every year… Thanks Vikas and Humesh for all the support extended and managing the last minute requirements
Dear Team TUI, I want to thank the whole team of TUI.. Recently I visited Goa and it was a superb tour, delicious food, excellent hotel..everything was fantastic... Look forward to have more tours by you.. Once again many thanks to the whole team of TUI..and spl tnx to sunny ... God blss u... Take care... Anurag Darshan (Programme Executive) Cross Channel Publicity