Hi Poorvi and Ankit,
Thank you both for handling my query well, understanding what i required and finally providing me a wonderful honeymoon package which me and my wife will cherish for life time. Everything went on smooth, no hassle at all.
Poorvi Chawra had first handle my query, explained and advise me the Fun Island package, than Ankit Kaushik took over and till the departure he had been following up if I had any query.Best part was he was not pushy even when there was a delay in payment by One day due to my wedding. He understood my problem as in how busy I was. This is what a customer want. Agents who understand the customer and not being pushy. Thank you both. With employees like you , TUI is bound to become one of the best holiday provider in the business.
As for the Property didn't find any problem at all, the staff were helpful , the rooms were clean (room service twice a day), and food was also good. I would give 4.25 out of 5. But advise your client if they can carry couple of water bottles in the check-in bags as water is very costly..