TUI India Pvt. Ltd.
Soulstice, Plot No. 52,
4th Floor, Sector - 44
Gurgaon 122003 | India
Phone : 1800 11 27 37
Working Hours:
Monday to Friday: 9:00 AM - 08:00 PM
Saturday & Sunday: 10:00 AM - 05:00 PM

Frequently Asked Questions

What documents do I need to travel to Toronto?

Citizens of the European Union do not need a visa and can stay in Canada from 30 to 90 days with only a passport. A visa is required for longer stays. Most South American citizens do require a visa, however. For more information, go to:

How can I get to the city?

By plane is best. The Lester B. Pearson International Airport is the busiest in Canada, with national and international flights. The second airport is Toronto City Airport, which operates with regional airlines.

How can I get from the airport to Downtown?

Airport Express communicates Pearson Airport with the centre. Gray Coach buses leave every twenty minutes from 05:00 to 01:00. You can also use public buses, transferring to the subway at Kipling Station.

When is the best time to travel?

Given its latitude, the weather in Toronto is less cold than the rest of the country, but even so it’s best to travel between March and October to avoid really low temperatures and enjoy the longer days. In July and August, prepare for the heat and humidity from the lake.

How can I get around the city?

The most convenient and cheapest way is on public transport: train, bus or streetcar. The TTC offers day or month passes or 10-trip tickets, with free transfers for a limited time. Web:

Where is the best place for accomodation?

The best area is Downtown or old Toronto, with an abundance of restaurants and shops, and the city’s best attractions. If you’re looking for something more economical, the east of the city is a good option, Church-Wellesley Village and the Annex neighbourhood.

Is it a good place to travel with children?

There are lots of activities you can enjoy with children: the Ontario Science Centre, the Royal Ontario Museum, the Garden Museum of Ceramic Art, Ontario Place amusement park and Canada’s Wonderland. There are also lots of things to do in the parks and on Lake Ontario.

Is tipping mandatory?

It’s normal to leave a 15% tip in bars and restaurants if you are satisfied with the service, although check first to see if it was included in the bill. It’s also usual to tip taxis; luggage handlers and valets, C$1

What are the usual restaurant hours?

Restaurants usually open every day from 11:30 to 15:30 for lunch and from 17:30 to 21:30-00:00, for dinner.

Is smoking allowed?

Workplaces, restaurants, public transport, games rooms and any other enclosed public space are smoke-free by law. Smoking is only allowed in open outdoor spaces.

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