TUI India Pvt. Ltd.
Soulstice, Plot No. 52,
4th Floor, Sector - 44
Gurgaon 122003 | India
Phone : 1800 11 27 37
Working Hours:
Monday to Friday: 9:00 AM - 08:00 PM
Saturday & Sunday: 10:00 AM - 05:00 PM
TUI DE

Frequently Asked Questions

What documents do I need to travel to Madrid?

All the information on what documents tourists need can can be found online at the website of of the Ministry of the Interior: http://www.interior.gob.es/es/web/servicios-al-ciudadano/extranjeria/regimen-general/entrada-requisitos-y-condiciones

How do I get to Madrid from the airport?

The four terminals of Adolfo Suárez Barajas airport are linked to the centre by metro line 8, bus line 200 and the Airport Express and by taxi. Line C1 of the local trains arrive at terminal T4.

What do I need to hire a car?

Driving licences issued in European Union countries, as well as in Iceland, Liechtenstein and Norway are valid for driving in Spain. Citizens of other countries will need an international licence. Nevertheless, as this may change, please see this webpage: https://sede.dgt.gob.es/es/tramites-y-multas/permiso-de-conduccion/permiso-internacional/

Should I travel with medical insurance?

We recommend you travel to Madrid with your own medical insurance, although the Spanish health system is universal and free. It is a good idea to take out medical insurance for the trip as you will then receive care in the private hospital network without having to wait.

What is the climate like in Madrid?

Winters are cold and dry with temperatures dropping to 0ºC. Summers are very hot and dry, up to 41ºC. Spring and autumn are more pleasant with temperatures between 12ºC and 23ºC.

Which is the best area to stay in?

The central area in Madrid is one of the best places to find accommodation, especially close to Puerta del Sol and Gran Vía, since this is where the main tourist attractions are.

How do I get around the city?

The public transport system is very good: 12 metro lines, 4 light metro lines, 203 bus lines and nine local train lines. You can travel on them all with tourist tickets lasting from one to seven days. www.crtm.es/

How do I discover the major sites in Madrid?

The Madrid City Tour tourist bus is one of the easiest and most convenient ways of discovering the city. www.esmadrid.com/madrid-city-tour

Do I have to tip?

Throughout Spain, it’s the custom to leave a tip between 5% and 10% of the bill total in restaurants if you're happy with the service you've received. Leave a coin in bars and round up the taxi fare.

Where can I get bargains?

You can purchase end-of-season well-known or luxury branded items at a good price in outlets, for example Las Rozas Village. www.lasrozasvillage.com/. You can also visit shoe boutiques, especially those in Calle Augusto Figueroa.

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