TUI India Pvt. Ltd.
Soulstice, Plot No. 52,
4th Floor, Sector - 44
Gurgaon 122003 | India
Phone : 1800 11 27 37
Working Hours:
Monday to Friday: 9:00 AM - 08:00 PM
Saturday & Sunday: 10:00 AM - 05:00 PM

Frequently Asked Questions

What documents do I need to travel to London?

That depends on your nationality. To find specific details depending on your country of origin, visit the official UK government website:

How do I get to the city from the airports?

London has five airports: Heathrow, City, Stansted, Luton and Gatwick. The underground network links to the first two. The others have frequent public transport connections on buses and fast trains. Private bus companies also operate between them.

Is the city accessible for disabled people?

Tourists with disabilities won’t have any problems visiting the most famous places in London as it is one of the most accessible cities in Europe. To find out which attractions have been adapted for these visitors, please go to:

How do I get around London?

Using public transport is your best option. Both the bus and the underground travel to all parts of the city quickly and cheaply. Oyster cards and Travelcards are very popular. You can also use the city’s emblematic black taxis.

Which currency is used in London?

The official currency in London is pound sterling. Every pound is divided into 100 pennies, and the usual coins are 1, 2, 5, 20 and 50 pence pieces, as well as notes of 5, 10, 20 and 50 pounds. Credit cards are also generally accepted.

Is it true that London is an expensive city?

The high economic level of the UK capital is reflected in the prices charged, especially for transport, accommodation and in restaurants. However, there are enough alternatives to plan an economical trip.

How can I save on expenses during my stay?

Visits to parks, museums and cultural centres are usually free. You can buy takeaway food in supermarkets or at food stalls in street markets. Buying the London Pass is another good option:

Is London a dangerous city?

No, London is generally safe for tourists. In general, however, you should be more careful in the outskirts and not go out with large amounts of money on you. The recommendations of the city’s police are:

Which days are public holidays in the capital?

The official public holiday dates are: New Year: 1 January; Good Friday; Easter Monday; St George's Day: 23 April; Bank Holidays: first Monday in May; last Monday in May; last Monday in August; and 25 December (Christmas Day) and 26 December (Boxing Day).

Can you drink the tap water?

Yes, you can use tap water for drinking, cooking, personal hygiene and all types of daily activities without any problems. Do note, however, that the toilets in many establishments only provide hot water, so you may have to buy bottled water if you're out.

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