This is a formal feedback for TUI whom I had consulted for my honeymoon travel to Europe destinations.
The tour was very well planned from the start and was to the point of itinerary as planned. We had a warm welcome by the crew selected for our tours and they guided us well enough to make the most of our trip.
The selected hotels were good and to the satisfaction. You get a choice of hotels as per your budget and this can be planned with TUI well before you leave for Europe. The hotels were also well located usually within walking distance from trains stations or were well connected through public transport and were not hard to find. The hotel staffs were also very friendly and helpful to locate destinations for us where we had to head off in our travels.
I will definitely be going back to TUI for my future holiday tour plans.
Things to look upon -
Since we are not known to the language in countries where we were visiting, an added doc will usually help as to what should be taken as public transport within the city to reach hotels if they are a bit far off, for e.g. - Hotel in Zurich - Courtyard Marriott can be reached easily if already have prior information on what tram needs to be taken, information about such passes will make it more easier for tourists to find help from tourist information in liasion with information they already have. Just by providing such information for the cities one will be visiting makes it much more easier.
For Indian Tourists - Finding Indian Restaurants through Wi-Fi is easy, and if a couple of such places are just provided for reference, especially if they are close to the hotels we are staying in, it will be an added plus point, for tourists who want to search on their own, this will not matter, but for the ones who would like to go to an Indian restaurant, it will give a nice touch.
Eu rail train system is already extensive and fantastic as provided by TUI arrangements, for people who would like to travel more, they can be asked and given option to use golden pass trains for certain destinations which offer a panoramic view between destinations, this comes in first class travel but was quite awesome, this travel is usually included on travel from Lucerne to Interlaken but the real panorama begins after Interlaken as mentioned in their golden pass tickets. For tourists who will still like to do this, it should be a good thing.
This sums up my feedback, thank you for your time and patience with me in planning this holiday.